Privacy Policy

At Renegade Removal, we value your trust as much as your space. This Privacy Policy describes how we collect, use, and protect your information when you use pet waste removal services.

To provide efficient service, we collect the following:

• Contact Information: Name, phone number, and email address to manage bookings and send reminders.
• Service Location: Your physical address (residential or commercial) where the removal will take place.
• Project Details: Photos or descriptions of the items to be removed, which help us provide accurate quotes.
• Payment Data: Credit card or bank details processed securely through our third-party payment partners (we do not store full card numbers on our local servers).

We use your information to:

• Schedule and complete your removal "missions."
• Provide transparent pricing and invoices.
• Send "on the way" text notifications (SMS).
• Improve our service routes and efficiency.

If you provide your phone number, you agree to receive communications regarding your service.

Note: We do not share your SMS consent or phone numbers with third parties for their marketing purposes.
 

We only share your information with:

• Service Partners: Software tools we use for scheduling (e.g., Jobber, Housecall Pro) or payment processing (e.g., Stripe, Square).
• Disposal Facilities: Only if specific documentation is required for hazardous or regulated waste disposal.
• Legal Compliance: If required by law or to protect the safety of our crew and customers.

We keep your information for as long as necessary to provide our services and comply with tax/legal obligations. You can request the deletion of your contact data at any time by emailing us.

For questions or to update your information, contact the crew at:

• Email: renegaderemovalkearney@gmail.com
• Phone: 541-729-9474